At Ihlas Housing Corporation ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our member portal.
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
A. Personal Identification Information
- Name, email address, postal address, and phone number.
- Social Security Number (SSN) or Tax ID (for background checks and tax reporting).
- Driver’s license or other government-issued identification.
B. Financial Information
- Bank account details (for ACH transfers).
- Credit/Debit card information (processed via our secure third-party payment processors).
- Investment history, dividend records, and equity ownership details.
C. Usage Data
- IP address, browser type, browser version, and pages visited.
- Time and date of visits, time spent on pages, and unique device identifiers.
2. How We Use Your Information
We use the collected data for various purposes, including but not limited to:
- Service Delivery: To manage your account, process payments, update your equity portfolio, and facilitate home allocation.
- Communication: To contact you regarding updates, newsletters (if subscribed), and support inquiries.
- Compliance: To fulfill legal obligations, tax reporting requirements, and prevent fraud.
- Improvement: To analyze usage patterns and improve our platform's user experience.
3. Sharing of Information
We do not sell your personal information. We may share your information in the following situations:
"We only share data when necessary to provide our services or when required by law."
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, background checks, email delivery).
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
All financial transactions are encrypted using SSL (Secure Socket Layer) technology.
5. Your Data Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access the personal information we hold about you.
- The right to request the correction of inaccurate information.
- The right to request the deletion of your data (subject to legal and financial record-keeping requirements).
To exercise these rights, please contact us at privacy@ihlashousing.com.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@ihlashousing.com
- By phone: +1 (555) 123-4567
- By mail: 123 Community Lane, Suite 400, Alexandria, VA 22314